Policies

Cancellation Policy

Our staff is in great demand, so please be respectful to their time and that of other guests by honoring your commitment to be here for your reservation. We require at least 24 hours when cancelling an appointment. Multiple bookings require at least 48 hours. All services require a credit card to reserve an appointment. If you do not show up for your service/s you will be charged 100% of your service cost. If you cancel less than the 48/24-hour time you will be charged 50% of your service cost.

Service Times

Our menu lists approximate timing for each service. The times listed are what we have allotted to spend with you. Since all services are customized to you, some products used may not stay on as long as others due to their chemical makeup.

Appointment Policy

We recommend that you reserve appointments in advance in order to receive your preferred date, time and service provider for your services.

Group & Wedding Services

These require a credit card to hold your reservation. A 48-hour notice is required for cancellation. A no-show no-call will result in a charge to your credit card for 100% amount of the services. If you have a gift certificate, it will be voided. All groups of four or more must fill out our contract and submit before services will be booked.

Arrival

Our scheduling is designed to permit the correct time needed to complete your services. Please help us by being on time so that we may complete your service as scheduled. If you are more than 15 minutes late, it may be necessary to reschedule your appointment.